RESPONSIBILITY CLAUSE GUAJIRA TOURS LTD voluntarily complies with the parameters of LAW 679 OF 2001 "by means of which a statute is enacted to prevent and counteract the exploitation, pornography, and sexual tourism with minors, in development of Article 44 of the Constitution." Furthermore, customers are advised that neither the agency nor its guides will promote any such practices under any circumstances. GUAJIRA TOURS LTD. commits to managing as many variables as possible in the fulfillment of the program, considering the possibility of alterations to this proposed program due to unforeseen circumstances that may arise, caused by weather, road closures due to landslides, emergencies, communication issues, transportation failures or delays, among others. There are limits to GUAJIRA TOURS LTD's responsibilities regarding legal matters or other inconveniences in which the user may become involved. In the event that the user is forced to withdraw from the excursion for various reasons and regarding the personal expenses incurred by the passenger (Ministry of Commerce, Decree 053, Article 03 of 2002). There are circumstances in which GUAJIRA TOURS LTD reserves the right to make changes to the itinerary, travel dates, hotels, transportation, and other necessary adjustments to ensure the success of the excursion (Ministry of Commerce, Decree 053 of 2002). GUAJIRA TOURS LTD is subject to the liability regime established by Law 300/96 and D.R. 1075/97. Guajira Tours Ltda. is subject to the liability regime established by Law 300/96, D.R. 1075/97, Decree 2438 of 2010, and the regulations that modify, add to, or reform them. The responsibility of the organizer of the plan or tour package is limited to the terms and conditions of the program in relation to the provision and quality of services. The agency assumes no responsibility for the user regarding air transportation services unless it is a chartered flight and in accordance with the conditions of the transportation contract. The refund policies for services not provided due to force majeure or unforeseen circumstances, action or omission of third parties or the passenger, not attributable to the travel agency, before or during the trip, which may be subject to refund, will be defined by each operator, and the same will be confirmed to the user once the travel documents are reserved and issued, as well as the percentages of penalties or deductions that may apply. Guajira Tours Ltda. is not jointly liable for the sums requested for reimbursement. Any refunds due will be made within 30 calendar days following the request. However, if the process takes longer due to reasons beyond Guajira Tours Ltda.'s control, no interest will be recognized on the sums to be reimbursed. The refund percentage will depend on the supplier's conditions and the agency's administration expenses. The agency assumes no responsibility for the user or traveler regarding events such as accidents, strikes, riots, earthquakes, climatic or natural phenomena, security conditions, political factors, denial of entry permits or visas, traveler's legal issues, health issues, and any other cases of force majeure or unforeseen circumstances that may occur before or during the trip. In the event of force majeure or unforeseen circumstances before or during the trip (accidents, strikes, riots, earthquakes, climatic factors, security conditions, political factors, denial of entry permits, health matters, among others), or simply to ensure the success of the plan, the operator and/or the agency may modify, replace, or cancel itineraries, travel dates, flights, hotels, optional services, which is accepted by the passenger at the time of purchasing the services. If a visa is required, Guajira Tours Ltda. will provide the necessary advice, and the consular authority will have exclusive autonomy over all matters related to the procedure, the requested documents, the study, costs, processing time, and approval or rejection. In the event of a visa denial, there will be no refund of the sums paid by the applicant. In any case, it will be the sole responsibility of the passenger to complete the process and meet the requirements as informed. The specific payment method and term will be defined in the conditions of each plan. The value and payment method of deposits or advances, tickets, reservations for sporting and cultural events, fairs, exhibitions, and the like will be subject to the conditions established by the organizer of such events, which will be informed at the time of purchase. The passenger will be solely responsible for the custody of their luggage and travel documents. Guajira Tours Ltda. may assist the passenger in the event of lost luggage or travel documents, but under no circumstances will it be responsible for the loss, damage, deterioration, or loss of such items. Guajira Tours Ltda. will inform the passenger of the restrictions established by airlines regarding prohibitions, maximum weight, and number of pieces per passenger, persons allowed at attractions or tourist sites, limitations or access restrictions due to maximum capacity. However, it will be the sole responsibility of the passenger to comply with these policies, which may vary at the discretion of the transportation companies or service providers. All additional information regarding validity, conditions, departure taxes from Colombia and abroad, fees, charges, and other mandatory payments, preventive health measures for the destination, assistance services must be consulted with the travel advisor at the time of booking and will also be provided to the passenger in the travel documents, according to the characteristics that apply to each. All prices, rates, taxes, fees, or contributions presented on the website, any medium, or quotation are subject to change, availability, and validity without prior notice, and must be assumed by the passenger at the time of issuing the travel documents. Restrictions and conditions apply to each published rate according to its validity. Hotel rates depend on the selected accommodation. Cancellation policies, penalties, restrictions, and particular conditions of the package will be informed to the passenger at the time of issuing the travel documents. The customer declares that they are aware of and fully accept these conditions, which constitute the sole, total, and exclusive agreement, excluding any pact or legal provision to the contrary, regarding the terms, conditions, and restrictions of the contracted services. RNT No. 645 The exploitation and sexual abuse of minors are punishable by imprisonment, in accordance with the provisions of Law 679 of 2001 and Law 1336 of 2009. NIT. 892.115.135-7. TERMS AND CONDITIONS *Please consult with the advisor for payment, cancellation, refund, and penalty policies when making the reservation. *In case of cancellation by the passenger, a 10% agency administrative fee plus the fees and/or penalties charged by the operator will be applied. Rates are subject to change without prior notice and availability at the time of booking. Prices are per person in Colombian pesos according to the accommodation. Itinerary subject to change without prior notice. The food offered includes pre-established menus typical of the region; if a different menu is desired, the passenger must cover the difference. Children's rate applies from 5 to 10 years sharing a room with a minimum of 2 adults; in the case of 1 adult and 1 child, the double accommodation rate should be applied. Children under 5 years old pay the hotel insurance and expenses directly at the hotel. The itinerary is managed with the hosts/drivers of the region. The value of the individual guide service is additional and must be requested in advance. Please verify the services available at the hotel before confirming your reservation. Check-in time at the hotel is 15:00 hours / Check-out time is 12:00 hours. All Colombian passengers must carry their valid citizenship ID, and non-Colombian nationals must carry their respective passports. Consult with your advisor for medical assistance cards, as well as preventive health measures and required documentation. During your stay, we may take photographs and videos of your experience for the agency's promotional use. General Conditions: In the event of cancellation by the passenger, a 10% agency administrative fee plus the fees and/or penalties charged by the operator will be applied. The plan refund will be applied in accordance with the cancellation policy terms. Once the trip has commenced, the services included in the plan and not used will not be refundable unless the cancellation is due to verifiable force majeure or fortuitous event, illness duly certified by the EPS, or the passenger's death. However, please confirm payment and cancellation policies at the time of booking, as they may vary depending on the travel date. VISITOR'S OBLIGATIONS Once the service is contracted, it must be presented and the agreed-upon services must be used. Otherwise, the provider may demand payment of the entire price or fee established if the services are canceled with a minimum of 24 hours' notice, or retain the deposit or advance previously received from the tourist user, if agreed upon (Article 65 of Law 300 of 1996). The customer declares that they are aware of and fully accept these conditions, which constitute the sole, total, and exclusive agreement, excluding any pact or legal provision to the contrary, regarding the terms, conditions, and restrictions of the contracted services. AGAINST CHILD PORNOGRAPHY Guajira Tours condemns the sexual exploitation of children and invites you to report any suspicious activity to the competent authorities. GUAJIRA TOURS LTD is committed to the code of conduct against the Sexual Exploitation and Violence of Children and, in compliance with Articles 16 and 17 of Law 679 of 2001, warns about the legal consequences.